Upskilling

Skills fade without regular practice

Learning shouldn’t stop after onboarding. Give experienced employees a place to rehearse any conversation, whenever they need it, and see their skills grow over time.

What would you like to practise?
Telling a client their project will run over budgetSaying no to a discount request from a key accountExplaining a price increase to a long-standing client
Or try one of these
Renewal callUnhappy clientProject kick-off

Strong communication is built through repetition

An occasional workshop won’t change how your team handles difficult conversations. Regular practice will. Each session builds the habit, and feedback sharpens it.

My biggest client wants a 20% discount before FridayI have to tell a customer their launch will be two weeks lateA frustrated customer is threatening to cancel after an outage
Your roleplay is ready
Discount request from a key client
Medium10 min
Objective: Protect the relationship without dropping your price.
Start conversation
Your roleplay is ready
Delivering a delay to a key account
Medium8 min
Objective: Explain the delay clearly and agree a new plan.
Start conversation
Your roleplay is ready
Calming a frustrated customer
Hard12 min
Objective: Acknowledge the impact and keep them on board.
Start conversation

Rehearse any conversation

My biggest client wants a 20% discount before FridayI have to tell a customer their launch will be two weeks lateA frustrated customer is threatening to cancel after an outage
Your roleplay is ready
Discount request from a key client
Medium10 min
Objective: Protect the relationship without dropping your price.
Start conversation
Your roleplay is ready
Delivering a delay to a key account
Medium8 min
Objective: Explain the delay clearly and agree a new plan.
Start conversation
Your roleplay is ready
Calming a frustrated customer
Hard12 min
Objective: Acknowledge the impact and keep them on board.
Start conversation

Rehearse any conversation

Any conversation, on demand

Employees describe the conversation coming up, and a tailored AI roleplay is ready in seconds.

Personalised suggestions

Scenarios recommended from each person’s role and the skills they’re working on.

Assigned by managers

Team leads and managers can assign regular scenarios long after onboarding, so practice keeps going.

Built on your company context

Every roleplay reflects your products, customers and way of working.

See skills grow

For every employee

Personal trends and biggest improvements, so people can see their effort paying off.

For leaders

Team-wide progress, activity and the skills where coaching will make the most difference.

Re-certify when things change

Run a new certification when your product, pricing or methodology changes, so experienced teams prove they’re up to date.

See skills grow

Your progressLast 3 months · 12 sessions
PresenceImproving steadily
Letting customers talk more and asking better questions.
ClarityGradually improving
Answers are getting shorter and easier to follow.
DeliveryImproving
Sounding more confident, with fewer statements ending like questions.
Biggest improvements
PresenceTalk time68% → 46%
ClarityFiller words per call7 → 2
PresenceOpen-ended questions1 of 4 → 4 of 5
Your progressLast 3 months · 12 sessions

For every employee

Personal trends and biggest improvements, so people can see their effort paying off.

PresenceImproving steadily
Letting customers talk more and asking better questions.
ClarityGradually improving
Answers are getting shorter and easier to follow.
DeliveryImproving
Sounding more confident, with fewer statements ending like questions.

For leaders

Team-wide progress, activity and the skills where coaching will make the most difference.

Biggest improvements

Re-certify when things change

Run a new certification when your product, pricing or methodology changes, so experienced teams prove they’re up to date.

PresenceTalk time68% → 46%
ClarityFiller words per call7 → 2
PresenceOpen-ended questions1 of 4 → 4 of 5

Enterprise-grade security

Your data is encrypted, access-controlled and never used to train AI models.

Enterprise-grade security

Your data is encrypted, access-controlled and never used to train AI models.

GDPR compliantEU AI Act alignedSSO & user managementLMS & CRM integrations
Enterprise details →GDPR compliantEU AI Act alignedSSO & user managementLMS & CRM integrations
Enterprise details →

Bring Social Animal to your team

See how it works in a 30-minute demo.

Bring Social Animal to your team

See how it works in a 30-minute demo.

Get a Demo
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